As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5-10 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
Please note: If you have products from different manufacturers in your order, the items may be shipped at different times with different tracking numbers.
Free shipping exclusions:
All generators will qualify for free shipping. Accessories will have a shipping fee of $19.99
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price, then contact us within six months of your purchase date. Please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item, that you have ordered within six months of your purchase date, we will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
Estimated Arrival: Between Oct 03 and Oct 05. United States
FREE SHIPPING TO THE CONTIGUOUS U.S ON ALL GENERATORS
Capacity: 290Wh (14.4V, 20.3Ah)
Cell Chemistry: Li-ion NMC
Lifecycle: 500 cycles to 80% + capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
AC Output: 100VAC, 60Hz, 200W (400W Surge Peak)
USB-A Output: 5V, 2.4A
Car Output: 12V, 10A
DC Input: 12V-30V (65W Max)
AC Adapter: 6 Hours
12V Car Adaptor: 6.5 Hours
SolarSaga 100W Solar Panels: 5 Hours
Weight: 7.5 lbs (3.4 kg)
Dimensions (LxWxD): 9.1 x 5.2 x 7.7 inches (23 x 13.32 x 19.5 cm)
Operating Usage Temperature: 14˚-104˚F (-10˚- 40˚C)
Certification: FCC, ROHS, UN38.3
Warranty: 24 Months
Peak Power: 100W
Cell Efficiency: 23%
Power Voltage: 18V
Power Current: 5.55A
Open Circuit Voltage: 21.6V
Short Circuit Current: 6A
USB-A Output: 5V, 2.4V
USB-C Output: 5V, 3A
Your First Purchase Over $200